Financial Infrastructure · DevOps · Boston

Engineering inside
financial services.

Ten years across private equity, retail, and asset management. Real technical experience covering infrastructure, cloud, security, and trading systems. Written plainly to help other engineers navigate this world.

Michael Harlow
Michael Harlow // sys.ghost  ·  Boston, MA
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Personal Feb 1, 2026 · 7 min read

The Gap in Financial Services Engineering Writing (And What I Am Doing About It)

The Gap in Financial Services Engineering Writing (And What I Am Doing About It)

I want to be specific about the gap I kept noticing, because "I could not find the content I wanted" is vague and I think the precise version is more useful.

If you work as an engineer at a consumer technology company -- a startup, a SaaS platform, a large tech firm -- there is a reasonable amount of honest writing available about what that work actually involves. Engineering blogs from well-known companies describe their architecture decisions and incident post-mortems. Senior engineers publish personal accounts of what it is like to build and operate systems at scale. Conference talks get recorded and posted. The body of publicly available, practitioner-level knowledge about technology work in the consumer tech industry is substantial.

If you work as an engineer in financial services -- at an asset manager, a bank, a trading firm, a private equity firm -- that writing is much rarer. What little exists is mostly one of three things: academic research about quantitative finance that is not about infrastructure at all, vendor marketing that describes financial technology from the outside, or conference talks from fintech companies that are closer to technology companies than to traditional financial services firms.

The writing I wanted -- specific, honest, practitioner-level accounts of what it is like to build and operate infrastructure inside a regulated investment firm -- largely did not exist.

What makes financial services engineering distinct

The distinction is not just regulatory complexity, although that is part of it. It is the combination of factors that creates a genuinely different engineering environment.

The operational pressure is different. In consumer technology, a degraded service means users experience slowness or errors and some of them leave or complain. In trading and investment operations, a degraded service during market hours has costs that can be measured in dollars per minute and documented in regulatory filings. The relationship between infrastructure reliability and business consequence is more direct and more immediate than in most technology environments.

The compliance dimension is pervasive. Every significant infrastructure decision in a financial services firm has a compliance component. Data residency requirements, audit trail requirements, access control requirements, change management procedures that exist because regulators require them. Engineers who work in this environment either understand why these requirements exist or they spend their careers fighting them. The ones who understand them make better decisions.

The legacy constraint is real and specific. Financial services firms run systems that have been accumulating complexity for decades. The core banking systems and portfolio management platforms that many firms depend on were not designed for the cloud, for microservices, or for the rate of change that modern infrastructure teams are expected to support. Working around and eventually modernising these systems is a major part of the engineering work, and it almost never appears in content generated by or about technology-native companies.

The relationship between technology and business is structured differently. In technology companies, engineering often defines the product roadmap. In financial services firms, technology exists in service of investment, trading, or financial operations functions that are the core of the business. This changes what good engineering looks like in ways that most engineering writing does not address.

Why financial services engineers do not write much publicly

The first reason is genuine confidentiality constraints. Certain technical approaches in trading and investment management are legitimately proprietary. The specific models, strategies, and data sources that create competitive advantage are protected information, and the NDAs that financial services engineers typically sign are broad enough to create real uncertainty about where the line is.

I want to be honest about this constraint: it is real, and I navigate it carefully. What I have found, though, is that the interesting engineering problems in this industry -- the problems of reliability, data quality, regulatory compliance, legacy modernisation, incident response -- do not require disclosing anything sensitive. The shape of the problems is not a trade secret. The solutions are not proprietary.

The second reason is cultural. Financial services has a tradition of opacity that goes well beyond what confidentiality requirements actually demand. Being guarded about how your firm operates is considered appropriate professional behavior in a way that would seem unusual in most technology environments. There is a status dimension to this: demonstrating that you know things you cannot discuss positions you as an insider.

I find this less compelling as a justification for not writing. The general nature of how infrastructure functions inside a financial firm is not secret. It is experienced knowledge that practitioners accumulate and rarely articulate in a form that others can learn from.

The third reason is practical. Writing takes time, the compliance review process for public content at some firms is onerous, and engineers in financial services often have less slack time than their counterparts in technology companies. The conditions for sustained public writing are harder to maintain.

What I am trying to do

I am trying to write about the specific problems of financial services infrastructure with the same level of specificity and honesty that the best engineering writing from the technology industry achieves.

That means including actual configurations and commands when they are relevant to understanding a solution, not just describing an approach in abstract terms. It means being honest about the things that went wrong and what the failure actually looked like, not just the clean version of how you fixed it. It means explaining the business and regulatory context that shapes decisions, because in this industry you cannot understand the technical choices without understanding that context.

I am also trying to be honest about the things I do not know and the situations where I made the wrong call. Engineering writing that only describes successes is not very useful. The failures are where the actual learning lives.

A note on what I will not write about: I will not write about anything that falls under genuine confidentiality requirements, anything that would identify specific firms I have worked for in a way they have not consented to, or anything that would constitute sharing proprietary strategies or systems. The interesting problems are the general ones, and there are enough of those to write about indefinitely.

Who this is for

I have a few different readers in mind.

Engineers who are new to financial services and are trying to understand an environment that operates very differently from the technology companies where a lot of engineering culture originates. The adjustment period for someone coming from a startup or a tech company into an asset manager or investment bank is real, and I would like this to shorten it.

Engineers who have been in financial services for a while and are looking for content that connects to their actual experience rather than the idealised version of the work. There is something genuinely useful about reading that someone else encountered the same problems you have, approached them in similar ways, and learned similar things.

Engineers from other industries who are curious about what this environment looks like and whether they might want to work in it. Financial services engineering is a specific career path with specific trade-offs, and I would rather people enter it with accurate expectations than discover the reality after the fact.

And people like the junior engineer on my team who asked me where to read to understand this environment. I am writing partly so that when that question comes up again, I have a better answer.

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Hey, I'm Michael Harlow.

Senior Systems Engineer · Boston, MA · Writing as sys.ghost

I have spent over a decade building and maintaining infrastructure at the intersection of technology and financial services. My career has taken me through three distinct sectors -- technology, private equity, and asset management -- and each one changed how I think about what reliable infrastructure actually requires.

I started in general IT, which is where most engineers who did not go straight into software end up. Data centers, networking, on-call rotations, learning to label cables properly because unlabeled cables are a promise that someone else will suffer later. The work taught me that almost every sophisticated system is, one layer down, a collection of unglamorous fundamentals that either hold or do not. I still believe that. I still label everything.

Private equity came next, and it was a different world. The infrastructure stakes there are less about uptime and more about data integrity. When deal teams are making acquisition decisions based on data you are responsible for, and when a due diligence process has a hard deadline that does not move regardless of what broke overnight, your relationship with reliability changes. A wrong number in an LP report does not cause an immediate incident. It causes a conversation in a partner meeting six weeks later, and by then you need to reconstruct what happened from imperfect records. I became obsessive about data provenance in PE and I have not stopped.

For the past several years I have been in asset management, supporting trading and investment operations infrastructure. This is the environment I find most technically interesting. The compliance requirements are demanding, the legacy systems have long institutional memories, and the tolerance for operational errors is genuinely low -- not just in terms of business impact, but in terms of regulatory consequence. When markets are open, there is no fixing it after the weekend.

I started Packet & Profit in January 2026 because I kept looking for the kind of writing I wanted to read and finding it mostly did not exist. There is a lot of content for engineers online. There is much less written by engineers working specifically inside regulated financial services firms, being honest about what that actually involves day to day. The compliance conversations, the legacy constraints, the incident management in front of stakeholders who measure downtime in dollars per minute. That is what I write about here.

Outside of work I have been running a Saturday morning robotics course at my local YMCA for kids aged 10 to 14. It is one of the better decisions I have made.

Certifications

Red Hat Certified Engineer (RHCE)
Certified Kubernetes Administrator (CKA)
AWS Solutions Architect -- Associate
CompTIA Security+
HashiCorp Vault Associate

My Stack

RHEL / Ubuntu
Kubernetes
OpenShift
Terraform
Ansible
Prometheus
Grafana
Python / Bash
AWS / Azure
Cisco / Palo Alto
PostgreSQL
Redis
HashiCorp Vault
Fluent Bit
Helm
ArgoCD

Career

2022 -- Present
Senior Systems Engineer, Asset Management -- Boston, MA
Leading infrastructure for trading operations and investment management systems. Responsibilities span network security, cloud migration strategy, Kubernetes platform engineering, and incident response. Deeply involved in T+1 settlement infrastructure work and the shift from overnight batch processing to near-real-time event-driven architecture.
2018 -- 2022
Systems Engineer, Private Equity -- Boston, MA
Built and maintained data infrastructure supporting deal teams, portfolio monitoring, and investor reporting. Managed infrastructure through multiple due diligence cycles with hard deadlines and high data integrity requirements. Led a major data platform migration from on-premises to cloud-hosted infrastructure, including security controls satisfying LP and regulatory requirements.
2015 -- 2018
Infrastructure Engineer, Retail Technology
Supported inventory management, real-time pricing, and supply chain integration systems across a high-SKU retail environment. Operated under peak load conditions where scale was a concrete engineering problem rather than an abstract one. Built out monitoring and alerting infrastructure from scratch and managed a full data center relocation.
2013 -- 2015
IT Engineer, Technology Sector
Established the professional fundamentals: data center operations, network infrastructure, endpoint management, and the on-call rotations that teach you more about system fragility than any textbook. Developed an appreciation for cable labeling that has never left me.

Get in Touch

If you are an engineer working in financial services, curious about the career path, or have a question about something I have written, I would genuinely like to hear from you. Use the and I will get back to you. If something here has been useful, a coffee is always appreciated.

A note on anonymity: I write under my own name but keep my current employer private. The financial services industry is small, the regulatory environment is real, and I want to write honestly without those constraints. All incidents and case studies on this site are anonymised. The technical content is real; identifying details are not.
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Whether you are an engineer in financial services, have a question about something I have written, or just want to say hello - feel free to reach out. I read everything.

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Last updated: April 2026

Packet & Profit is a personal blog written by Michael Harlow, a Systems Engineer based in Boston, MA. The views expressed here are entirely his own and do not represent those of any employer, client, or organisation he is affiliated with.

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This site discusses financial services technology, investment management infrastructure, and related engineering topics from a technical practitioner's perspective. Nothing published here is financial advice, investment advice, or a recommendation to buy, sell, or hold any security, asset, or financial instrument. The author is not a registered financial adviser, broker, or investment professional.

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